Privacy Policy
Effective Date: May 28, 2025
At LaOtraMirilla LLC, we’re all about uncovering hidden gems in Spanish-speaking countries, and we take your privacy just as seriously as we do those secret trails. This Privacy Policy explains how we collect, use, and protect your personal info when you visit our website, book a tour, or get in touch with us. If you’ve got questions, we’re here—just reach out using the details at the bottom.
What We Collect and Why
We only grab what we need to make your travel dreams happen. Here’s the rundown:
Personal Info: When you book a tour, sign up for our newsletter, or contact us, we might collect your name, email, phone number, and billing details. This helps us confirm your trip, send you your digital map of hidden spots, or answer your questions about that cacao ceremony in Peru.
Travel Preferences: We may ask about your interests (like hiking or festivals) to tailor your experience. Don’t worry, we’re not nosy—just want to make your adventure epic.
Website Usage: Our site uses cookies and analytics to see how you browse (e.g., which tours you check out). This helps us improve the site and suggest trips you’ll love. Cookies also keep things smooth, like remembering your cart.
Payment Info: When you pay for a tour, we process your card details through secure third-party providers. We don’t store your full payment info—safety first.
How We Use Your Info
We use your data to:
Book your tour and send you details (like that digital map for Samaná’s secret coves).
Answer your questions or send updates about your trip to Bolivia’s salt flats.
Send you our newsletter with travel inspo (only if you opt in—unsubscribe anytime).
Improve our website and make sure it’s easy to find that quirky museum tour in Medellín.
We don’t sell your info to anyone—ever. Your trust’s worth more than that.
Sharing Your Info
Sometimes we share your data, but only when it’s needed:
With Our Partners: Local guides, eco-lodges, or festival organizers might get your name and contact details to coordinate your tour. They’re bound by the same privacy standards we are.
Service Providers: We use trusted third parties for payments, email delivery, or analytics (like Google Analytics). They only get what they need and are required to keep it secure.
Legal Stuff: If the law asks us to share your info (e.g., for safety or legal reasons), we’ll comply, but we’ll do our best to let you know unless we’re not allowed.
Cookies and Tracking
Our website uses cookies to make things work better. These little bits of code help us:
Remember your tour selections or login details.
Track how you use the site so we can make it faster or prettier.
Show you ads for our tours on other sites (only if you’re okay with it).
You can say no to cookies in your browser settings, but some features might not work as smoothly. Your call!
Keeping Your Data Safe
We take security seriously. Your info’s stored on secure servers, and we use encryption for things like payment processing. Our team’s trained to handle your data with care, but no system’s 100% hack-proof. If something goes wrong (like a data breach), we’ll notify you ASAP and take steps to fix it.
Your Rights
You’re in control of your data. Here’s what you can do:
Access: Ask us what info we have about you.
Correct: Update your details if something’s off.
Delete: Tell us to wipe your data (though we might need to keep some for legal reasons, like booking records).
Opt-Out: Unsubscribe from emails or say no to cookies.
Just reach out using the contact info below, and we’ll sort it out quick.
How Long We Keep Your Info
We hold onto your data only as long as needed:
Booking info (like your name and trip details) for 5 years, to comply with tax laws and handle any follow-ups.
Website analytics (anonymous) for up to 2 years to improve our site.
Newsletter sign-ups until you unsubscribe (we’ll miss you!).
After that, we delete or anonymize it securely.
Third-Party Links
Our site might link to other websites (like our partners or social media). We’re not responsible for their privacy policies, so check them out before sharing your info there.
Changes to This Policy
We might tweak this policy as our tours grow or laws change. If we make big updates (like how we use your data), we’ll let you know by email or a notice on our site. Check back here now and then to stay in the loop.
Contact Us
Got questions about your privacy or want to exercise your rights? We’re here for you:
Email: [email protected]
Phone: +1 228-594-2954
Address: LaOtraMirilla LLC, 2600 Beach Blvd, Biloxi, MS 39531, US
We’ll get back to you faster than you can paddle a canoe through the Orinoco Delta. Thanks for trusting LaOtraMirilla to guide your adventures—we’re honored to be your peephole to the hidden world!